What is hospice?

Hospice is a patient-centered, family-oriented approach to care for anyone in the advanced stages of a life-limiting illness. By combining careful pain and symptom management with spiritual and emotional support, hospice enables patients to live out the remainder of their days in comfort and dignity, surrounded by those they love. Hospice care neither hastens death nor prolongs life but allows the illness to take its natural course.

For families, hospice provides extensive bereavement support, both before and after the loss of a loved one.

Devoted Healthcare’s Philosophy

Why Devoted Healthcare

Our job is to give you back your life for as much time as you have. This can be as straightforward as providing companionship and practical assistance or as complicated as controlling your pain, helping you talk to your family members, or working with you to resolve spiritual conflicts. Hospice treats the whole person. Hospice strives to meet all of your needs–physical, emotional, social and spiritual – as well as the needs of your family and friends.

Devoted Healthcare is dedicated to ensuring the quality of life for patients through end-of-life care. Our holistic philosophy of treatment addresses patients’ physical, emotional and spiritual needs, allowing them to live as fully and comfortably as possible. Whether caring for patients in their own homes, in health care settings such as nursing homes or in our beautiful inpatient facility, we help patients make the most of each day while respecting their end-of-life wishes.

Devoted Healthcare serves patients throughout the Inland Empire, Orange County and Los Angeles counties. We are Medicare certified, licensed by the Department of Health and accredited by the Joint Commission. We also are a member of the National Hospice and Palliative Care Organization.

Where do patients receive hospice care?

Most hospice care is provided in the patient’s choice of residence, including a private home, a nursing facility or an assisted living community. This allows patients to receive the care they need in a familiar setting. Home hospice care support is available 24 hours a day, seven days a week. If an immediate need arises, an on-call nurse is available to address the concern.

Who provides hospice care?

Care is provided by our team of registered nurses, certified hospice aides, physicians, social workers, bereavement counselors, chaplains and volunteers. Team members work closely with each patient to provide effective pain and symptom management that respects his or her unique care and treatment preferences. Our on-call hospice team is available around the clock, seven days a week.

How does Devoted Healthcare help families?

While their loved one is enrolled in Hospice, we assist family members with day-to-day caregiving responsibilities and offer respite care — a short break for the responsibilities of caregiving.

We also provide bereavement support for at least 13 months following the death of a patient. Individual and group counseling for adults and children.

When should hospice be contacted?

Some people see calling hospice services as “giving up hope” or something to fear but it shouldn’t be. Hospice is a medical specialty that allows patients and families to focus on quality of life. Hospice focuses on the hope that every day will be the best it can be rather than that the disease will be cured. The goal of hospice is to ease the suffering of chronically and terminally ill people and their families and friends.

Hospice care is appropriate when patients and those who love them are in agreement with a comfort – oriented approach to care. Earlier referral to the hospice program allows the hospice team to fully understand what is important to the patient and tailor the plan of care to meet his or her unique needs.

Criteria for admission:

If you are unsure whether you or your loved one is ready for hospice care, contact Devoted Healthcare directly at 800.613.9199

Who pays for hospice care?

While Devoted Healthcare cares for all patients regardless of their ability to pay, Medicare, Medicaid and other medical assistance programs provide coverage for hospice services. Most commercial and private insurance companies offer a hospice benefit as well.

What if a patient cannot receive care at home?

Our skilled social workers will assist patients and their families if alternative caregiving or living arrangements need to be made.

Can Hospice patients continue to see their primary care physician?

Yes. The patient’s primary care physician works closely with the hospice medical director and interdisciplinary team to develop a plan of care that ensures the patient’s end-of-life preferences are met.

What if a patient’s condition improves after he or she enters hospice?

If a patient improves while in hospice care, the hospice team works closely with the patient, family and physician to create a plan for discharge and ongoing care.

Levels of Care

Hospice patients may require differing intensities of care during the course of their disease. While patients may be admitted at any level of care, changes in their status may require a change in their level of care.

The Medicare Hospice Benefit affords patients four levels of care to meet their clinical needs: ROUTINE HOME CARE, GENERAL INPATIENT CARE, CONTINUOUS HOME CARE, and INPATIENT RESPITE CARE. Payment for each covers all aspects of the patient’s care related to the terminal illness, including all services delivered by the interdisciplinary team, medication, medical equipment and supplies.